Phone:
727.945.7540
Fax:
727.945.7543
E-Mail:
customercare@caringheartsepi.com
©2005 Caring Hearts Enterprises Partnership,Inc.
NEW BUSINESS OWNER MANUALS ALONG WITH TRAINING COVERS THE FOLLOWING:
Home Care
What services do home care agencies provide?
What are clients looking for in a home care agency?
Who purchases home care services?

Home Care Market
Goals & Objectives
Keys to a successful business operation
Home-based business
Business location
Competition
Profit margins
Reachable Markets
Potential sales volume

Human Resources

Employee vs. independent contractor
Employment standards
The hiring process
Interviewing
Wages
All applicable tests
Sample time-slips & schedules
Managing employees/contractors
Marketing
Home care markets
Marketing & Advertising
Insurance
Medicaid
All sample letters & brochures etc.
Pricing/Fee schedule
And Much More!!!!!!

Client Services

Services presentation to potential clients
Conducting a client assessment
Management of client cases
Problem identification & resolution
Sample invoices/billing procedures